COMPLAINT ACTIVITY REPORT  Case # 37090071	BBB Serving Western Michigan

Consumer Info:	Kazor, Amy	Business Info: LLPS, Inc.
	9523 27th Bay Street  	 	5859 W Saginaw Hwy # 343 
	Norfolk, VA  23518		Lansing, MI  48917-2460
	       - 757 214-3347		877 321-4144
	amy@amykazor.com

Location Involved:	(Same as above)

Consumer's Original Complaint :
I was solicited by Virginia Council for Corporations for $150 for what I thought was filing my corporate renewal papers with the state.
I paid $150 for what I thought was a filing of my corporate papers with the state of Virginia. It was not. Instead, I was billed $150 for 3 pieces of paper and a plastic binder, none of which is usable by the state of VA.

I have since found this:
The Better Business Bureau serving Western Michigan, and the Michigan Department of Licensing and Regulatory Affairs (LARA) are warning Michigan corporations about "Corporate Records Service".  This Lansing based business attempts to collect $125 to prepare corporate meeting minutes. A misleading solicitation gives the impression that Michigan requires corporations and limited liability companies to complete an Annual Minutes Form.  It is designed to look like an official document, but it is not.

Apparently they are not just scamming Michigan residents, they are also scamming VA residents.

The document says it is from a "Virginia Council for Corporations" 7330 Staples Mill Road # 402, Richmond, VA 23228-4122. Phone 888-408-0886 (which is really this other company in Lansing, Mi, who also is who billed me.

I will also be contacting the Attorney General, the USPS, and the FTC. 

Consumer's Desired Resolution:
I want my $150.00 refunded and I want them to be penalized for this scam! 

BBB Processing 

02/19/2020	  web	BBB	Case Received by BBB
02/19/2020	  web	BBB	Case Reviewed by BBB
02/19/2020	  Otto	EMAIL	Send Acknowledgement to Consumer
02/19/2020	  Otto	MAIL	Notify Business of Dispute
02/28/2020	  WEB	BBB	RECEIVE BUSINESS RESPONSE : We apologize for any confusion. By law, all corporations organized under the laws of the state are required to retain certain documentation regarding shareholders and director meetings. The product we offer is a corporate record book for the purpose of electing corporate officers and directors, without a meeting. Election of directors must occur, in most cases, on an annual basis. Each corporation is also required to have certain officers.  We are a document preparation service that prepares corporate documents to fulfill these obligations. The service we provide may be provided by an attorney or accountant, but generally at a higher cost. Our mailings clearly state in bold and in capital type on the envelope and throughout the mailing that we are not a government agency and do not have a contract with the government to provide this service. Our services do not include the preparation or filing of any state registrations, renewals or annual reports for the corporation. In addition, we have a full refund policy for any of our products that are returned. On February 26, 2020, the prepared Corporate Records book was received back, and a full refund was issued that same day. We have added Accomplish VA Inc. to our Do Not Contact lists so that future contact will be halted. If there are any additional questions or concerns, please contact our Customer Service department at 888-408-0886. We do regret any misunderstanding or any inconvenience that may have occurred.