COMPLAINT ACTIVITY REPORT  Case # 37095495	BBB Serving Western Michigan

Consumer Info:	HERNANDEZ, JUAN	Business Info: LLPS, Inc.
	19322 NW 47 PLACE  	 	400 Capital Cir SE Ste 18 # 309 
	Opa Locka, FL  33055		Tallahassee, FL  32301-3839
	       - 305 888-4375		877 321-4144
	benelier2@hotmail.com

Location Involved:	(Same as above)

Consumer's Original Complaint :
I sent a check for $150.00 to this Company thinking it was a Government office to register my Annual Report. I received a document in the mail, I was led to believe that this was a document from a Government Agency, I sent a check for $150.00 which is the cost to register a Corporations Annual Report. Then on 8/2020 I received a reminder from the State of Florida letting me know that because of non renewal of the corporation I owed $550.00, I went ahead and emailed them with a copy of the check already cashed 4/3/20. When I researched the check cashing it was documented that it was deposited remotely in the State of Michigan. I contacted ******.org at the Tallahassee location they said that no payment had been received. Under further investigation I found out that this company has scammed other individuals for the same issue. And now couple of days ago I got this email from the State of Florida stating that my corporation has been dissolved because of non payment. I can't believe that this Company can blatantly operate in this manner. 

Consumer's Desired Resolution:
 All I need is 1) my money back       and 2) help with the 700.00 that I need to pay now to reinstate the corporation 

BBB Processing 

10/27/2020	  web	BBB	Case Received by BBB
10/27/2020	  web	BBB	Case Reviewed by BBB
10/27/2020	  Otto	EMAIL	Send Acknowledgement to Consumer
10/27/2020	  Otto	MAIL	Notify Business of Dispute
11/09/2020	  31sl	BBB	MORE INFO RECEIVED FROM THE BUSINESS : Michael Bishop <michaelb@llpsinc.com>
	Nov 6, 2020, 3:48 PM (3 days ago)
	to me
	Hello.
	I contacted Terry Glenn but hadn't heard back from her and I am hoping you can help. I received a complaint in the mail. When I am trying to access complaint # 37095495 made by Terry Laverty, the link isn't working. Would you be able to send me a working link for this complaint so that I can respond to it? Also, we received another complaint, (#37095409), that was assigned to our company but is actually for another company with a similar name as ours. This has happened before a few times. Please remove this complaint from our company and assign it to Labor Poster Service in Ft. Lauderdale, FL.  Your assistance is greatly appreciated.
	--
	Thank you,
	Michael Bishop
	Labor Law Poster Service
11/09/2020	  WEB	BBB	RECEIVE BUSINESS RESPONSE : The previous note did reference the incorrect complaint # with the corresponding company(s). Complaint #37095409 was filed by Terry Laverty for another company, Labor Poster Service in Florida, that we have no affiliation with. We apologize for any confusion by the previous statement.
	In regard to this complaint, please see the following statement for our response:
	We apologize for any confusion. By law, all corporations organized under the laws of the state are required to retain certain documentation regarding shareholders and director meetings. The product we offer is a corporate record book for the purpose of electing corporate officers and directors, without a meeting. Election of directors must occur, in most cases, on an annual basis. Each corporation is also required to have certain officers.  We are a document preparation service that prepares corporate documents to fulfill these obligations. The service we provide may be provided by an attorney or accountant, but generally at a higher cost. Our mailings clearly state in bold and in capital type on the envelope and throughout the mailing that we are not a government agency and do not have a contract with the government to provide this service. Our services do not include the preparation or filing of any state registrations, renewals or annual reports for the corporation. Those actions would be the responsibility of each corporation and carried out separately, as needed. If there are any additional questions or concerns, please contact our Customer Service department at 888-408-0886. We do regret any misunderstanding or any inconvenience that may have occurred.