BILL Virtual Assistant (11/5/2024, 12:19:12 PM): ^{"t":"block","msg":"Please wait"}^ BILL Virtual Assistant (11/5/2024, 12:19:13 PM): ^{"t":"js","v":"bot_checkUserAuthentication","p":"{\"chatKey\": \"5c968fa9-5e90-4c62-aa8f-11eef6bac171\",\"redirect\":\"#bot_greeting_validate_auth#\"}"}^ undefined (11/5/2024, 12:19:13 PM): #bot_greeting_validate_auth# BILL Virtual Assistant (11/5/2024, 12:19:16 PM): Hello, I'm your BILL Virtual Assistant. BILL Virtual Assistant (11/5/2024, 12:19:18 PM): To assist you, we use a service provider that may have access to our support interactions. In addition, we monitor and retain written and audio transcripts and, by engaging with us, you confirm you have reviewed and understood our Privacy Notice. BILL Virtual Assistant (11/5/2024, 12:19:19 PM): ^{"t":"link","v":"Review our Privacy Notice here.","url":"https://www.bill.com/privacy","target":"_blank"}^ BILL Virtual Assistant (11/5/2024, 12:19:20 PM): It doesn't look like you're signed in, or you may not have a Payables & Receivables account. I'll get few details, and let you know if a sign in is needed. BILL Virtual Assistant (11/5/2024, 12:19:22 PM): ^{"t":"allow"}^ BILL Virtual Assistant (11/5/2024, 12:19:23 PM): ^{"t":"allow"}^ BILL Virtual Assistant (11/5/2024, 12:19:25 PM): Please select an option below or type a reply. How can I help you? BILL Virtual Assistant (11/5/2024, 12:19:26 PM): Menu Options: Sign into Payables & Receivables account Learn more about Payables & Receivables I’m a vendor receiving a virtual card Can't sign in or don't have an account Something else undefined (11/5/2024, 12:19:30 PM): I’m a vendor receiving a virtual card BILL Virtual Assistant (11/5/2024, 12:19:33 PM): Our virtual card team can help. We just need some information to better assist you. BILL Virtual Assistant (11/5/2024, 12:19:34 PM): ^{"t":"block","msg":"Please select an option above"}^ BILL Virtual Assistant (11/5/2024, 12:19:35 PM): First, what do you need help with? BILL Virtual Assistant (11/5/2024, 12:19:37 PM): Menu Options: General question Payment issue Explore other payment methods undefined (11/5/2024, 12:19:41 PM): Payment issue BILL Virtual Assistant (11/5/2024, 12:19:43 PM): Which do you prefer? BILL Virtual Assistant (11/5/2024, 12:19:45 PM): Menu Options: Chat with someone Request a callback undefined (11/5/2024, 12:19:47 PM): Request a callback BILL Virtual Assistant (11/5/2024, 12:19:49 PM): ^{"t":"block","msg":"Please fill out the form above"}^ BILL Virtual Assistant (11/5/2024, 12:19:50 PM): ^{"t":"formcard","b":"BILL Virtual Assistant","v":"VendorSupport_Unauth_Phone","objName":"ebotdata__Bot_Session__c","cKeyAPI":"ebotdata__Live_Agent_Session_Id__c","chatKey":"5c968fa9-5e90-4c62-aa8f-11eef6bac171"}^ undefined (11/5/2024, 12:21:29 PM): #bus_vendorSupport_requestReason# BILL Virtual Assistant (11/5/2024, 12:21:35 PM): ^{"t":"allow"}^ BILL Virtual Assistant (11/5/2024, 12:21:36 PM): ^{"t":"block","msg":"Please wait"}^ BILL Virtual Assistant (11/5/2024, 12:21:38 PM): Thanks! That's all the information we need for now. Our team will review and respond as soon as possible. BILL Virtual Assistant (11/5/2024, 12:21:39 PM): Here's your case number. You can click on it to see your case status: ^{"t":"link","v":"04748818","url":"/direct/s/case/500Vw00000D39IcIAJ","target":"_self"}^