Subject: Fw: Response to Complaint ID 10976199
From: "LLPS Customer Service" <[email-masked]>
To: <[email-masked]>
Date: Thu, 17 Dec 2015 14:59:08 -0500

Hello Penny. 
I thank you for the opportunity to respond to the complaint ID 10976199. Please enter our response as follows:

"We apologize for any confusion. The Labor Law Poster Service is a company providing laminated versions of the labor laws that employers are required by law to post for their employees. The individual paper versions of each requirement may be available from each of the separate departments or divisions of the State and Federal Government. The company would need to make requests and keep the postings updated as changes occur. Our company provide all inclusive, up-to-date, color, laminated posters which are convenient and a more durable product. We also monitor for any updates through out the year and send out updates as changes occur. We are not part of the government or do not have any contracts with the government to provide our services. This is stated on both the envelope and in the mailer itself that would have been sent. The only way someone would be confused that we were part of the government, is if they didn't read the material. We have added, Bewitching Ponds Nursery, (same address on the complaint), to our Do Not Contact lists so that future contact will be halted. We do regret any misunderstanding that may have occurred."

Again, I appreciate the opportunity to respond. Please let me know if you need anything further.

Thank you,
Michael B
LLPS