Subject: Fw: BBB Complaint Case#37039999(Ref#37-13002264-37039999-17-8100)
From: "LLPS Customer Service" <[email-masked]>
To: "Corporate Records" <[email-masked]>
Date: Tue, 19 Feb 2013 09:33:23 -0500

Thank you,
Michael B
LLPS

From: Better Business Bureau 
Sent: Tuesday, February 19, 2013 8:03 AM
To: Mr Steve Fata 
Subject: BBB Complaint Case#37039999(Ref#37-13002264-37039999-17-8100)

Complaint Case #: 37039999
Consumer: Kim Hansen

Thank you for your cooperation in responding to the above consumer's complaint. Following our usual procedure, we notified the consumer of your response and requested notification of whether or not it was satisfactorily resolved. The consumer has notified our office they are not satisfied. Your company has made a good faith effort in an attempt to resolve this issue; therefore we are closing the case at this time.

The Better Business Bureau develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. Your level of cooperation in resolving to this complaint becomes a part of your file with the Better Business Bureau.

Sincerely,

Terry Glenn
Director of Operations
BBB Complaint Department
[email-masked]
BBB Serving Western Michigan
2627 East Beltline Ave SE, Ste 320
Grand Rapids, MI 49546