Subject: Fw: Notification of Chargeback Resolution: Case ID# PP-001-927-127-014
From: "LLPS Customer Service" <[email-masked]>
To: "Amber Blais" <[email-masked]>
Date: Fri, 14 Sep 2012 08:42:27 -0400

Thank you,
Michael B
LLPS

Sent: Thursday, September 13, 2012 7:22 PM
To: [email-masked] 
Subject: Notification of Chargeback Resolution: Case ID# PP-001-927-127-014

Dear Michael Bishop,
 
As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts, the buyer's credit card company decided in favor of the buyer.
 
Unfortunately, we do not control the outcome of the chargeback decision
reached by the buyer's issuing bank in a credit card transaction. By
accepting the terms of the PayPal User Agreement, you agreed to accept the
decision of the issuing bank as final and legally binding for this type of
dispute.
 
Since the chargeback was resolved in the buyer's favor, an amount equal to
the disputed funds will be removed from your account.
 
The credit card company charged a settlement fee, and as a result, we
debited your PayPal account to cover this fee. This is in accordance with
the terms of the PayPal User Agreement.
 
Please review the information below for more details about this case.
 
-------------------------------
Transaction Details
-------------------------------
 
Buyer's Transaction ID: 3KL31665L9631622K

Transaction Date:Jul 5, 2012
Transaction Amount:-$125.00 USD
Invoice ID:447
Case #:PP-001-927-127-014
Your Transaction ID: 8MX99391JE719674P
 
-----------------------------------
What to Do Next
-----------------------------------
 
We encourage you to contact the buyer directly to try to resolve the matter
or to recover your merchandise.
 
We understand that you may not have been expecting this chargeback. If this
chargeback has made your PayPal account balance negative, please reimburse
us by adding funds to your account. Below are the options available for
funding your PayPal account:
 
1. You may fund your PayPal account from your bank account by following the
instructions listed below:
 
a.  Click the “Add Funds" subtab. 
b.  Click the Electronic Funds Transfer Link. 
c.  Enter amount you wish to add to PayPal account. 
d.  Click “Continue." If the information is correct click “Add Funds."
Electronic transfers generally require four business days to post your
PayPal account balance.
 
2. This option may not be available to you if you do not have a verified
bank account registered to your PayPal account. You will need to link a
verified bank account to your PayPal account to fund your PayPal balance.
If you do online banking, you can usually link and confirm a bank account
in a few minutes. If you don’t have online access to your bank, it’ll take
a few days.
 
To link your bank account, enter your bank information (we’ll keep this
private) by following these steps:
 
a. Log in to your PayPal account.
b. Click Profile at the top of the page.
c. Click Bank Accounts under Financial Information.
d. Click Add Bank and enter your information
 
-----------------------------------
Due Dates
-----------------------------------
 
None.
 
-----------------------------------
Other Details
-----------------------------------
 
This transaction was reversed for the following reason(s):
 
This transaction is not marked as eligible for Seller Protection.
 
Thank you for your patience and cooperation in helping us with this matter.
We appreciate your business and regret that you experienced a chargeback.
 
Sincerely,
 
Chargeback Department
PayPal, an eBay Company

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