Subject: Fw: Complaints - wrong company listed ?
From: "LLPS Customer Service" <[email-masked]>
To: <[email-masked]>
Date: Fri, 2 Nov 2012 10:16:31 -0400

Hello Sheila.
I wasn't sure if Terry was able to get my emails so I wanted to forward the reply to you also.  If you could make sure she gets this response, I would appreciate it.
Thank you,
Michael B
LLPS

From: LLPS Customer Service 
Sent: Friday, November 02, 2012 9:38 AM
To: Terry Glenn 
Subject: Re: Complaints - wrong company listed ?

Hello Terry.
I understand that now why you would have them listed under the same file.  Both businesses are DBAs under the same corporate name Mandatory Poster Agency.  I was hoping that you could change each of the complaints so that they are at least listed under Corporate Records Service and not Labor Law Poster Service.  These are under the same "umbrella" but are completely separate businesses.  Let me know what can be done.
Thank you,
Michael Bishop
Operations Manager -LLPS

From: Terry Glenn 
Sent: Thursday, November 01, 2012 4:19 PM
To: [email-masked] 
Subject: RE: Complaints - wrong company listed ?

 

Terry Glenn| Director of Operations

Tel:  616-774-8236

Fax:  616-774-2014

[email-masked]

www.bbb.org | Start With Trust

BBB Serving Western Michigan

2627 East Beltline Ave SE, Ste 320

Grand Rapids, MI  49546

Be sure to connect with us on Facebook & Twitter.

Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find and recommend businesses, brands, and charities they can trust across North America.  Are you one of them?

This e-mail and any attached files are intended solely for the use of the individual or entity to which this mail is addressed and may contain information that is privileged, confidential and exempt from disclosure under applicable law. Any use, disclosure, copying or distribution of this e-mail or the attached files by anyone other than the intended recipient is strictly prohibited. If you have received this e-mail in error, please notify the sender by reply e-mail or call 616-774-8236 and delete this e-mail and attached files from your system. Thank you!

 

From: Sheila Balczak 
Sent: Thursday, November 01, 2012 12:05 PM
To: Terry Glenn
Subject: FW: Complaints - wrong company listed ?

Dear Mr. Fata:

Sheila passed your e-mail on to me to review and respond.  I have checked my e-mail and I do not find any recent e-mail from you.  Were you sending to [email-masked]?  If so, it may be possible that your e-mails were routed to my spam filter.  If this is the case, I apologize.  

In response to your request, you are correct; at this time, Corporate Records Services complaints are being processed against The Mandatory Poster Agency Inc.  (d/b/a Labor law Poster Service).  Based on your e-mail, I was preparing to open a new file for Corporate Records Services and checked the corporate entity status, where I found that Corporate Records Services is listed with the State of Michigan as an assumed name of The Mandatory Poster Agency Inc. and not a separate company (http://www.dleg.state.mi.us/bcs_corp/dt_corp.asp?id_nbr=11064A&name_entity=CORPORATE%20RECORDS%20SERVICES).

As a result, we are unable to open a separate file at this time.  If Corporate Records Services is filed with the State as a separate corporate entity, please let us know and we can open a separate file at that time. 

If you have any further questions, please feel free to e-mail or call me directly.

Sincerely,

Terry Glenn| Director of Operations

Tel:  616-774-8236

Fax:  616-774-2014

[email-masked]

www.bbb.org | Start With Trust

BBB Serving Western Michigan

2627 East Beltline Ave SE, Ste 320

Grand Rapids, MI  49546

Be sure to connect with us on Facebook & Twitter.

Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find and recommend businesses, brands, and charities they can trust across North America.  Are you one of them?

This e-mail and any attached files are intended solely for the use of the individual or entity to which this mail is addressed and may contain information that is privileged, confidential and exempt from disclosure under applicable law. Any use, disclosure, copying or distribution of this e-mail or the attached files by anyone other than the intended recipient is strictly prohibited. If you have received this e-mail in error, please notify the sender by reply e-mail or call 616-774-8236 and delete this e-mail and attached files from your system. Thank you!

From: LLPS Customer Service [mailto:[email-masked]] 
Sent: Thursday, November 01, 2012 11:38 AM
To: Sheila Balczak
Subject: Complaints - wrong company listed ?

Hello Sheila.

I have just received some complaints that were listed under Labor Law Poster Service but are actually for a separate entity, Corporate Records Services.  I had sent a few emails previously to Terry Glenn requesting her to contact me regarding this but never heard back from her.  I would like to keep everything separate if at all possible since this is a secondary company.  Is there a way to split them up and have everything kept separate?  Let me know as soon as possible.  The following complaints are what need to be updated (moved):

Complaint Case #s: 37038491, 37038559, 37038558, 37038557, 37038556, 37038564

Thank you,
Michael Bishop
LLPS