Subject: Fw: BBB Complaint Case#37038688(Ref#37-13002264-37038688-9-12030)
From: "LLPS Customer Service" <[email-masked]>
To: <[email-masked]>
Date: Tue, 13 Nov 2012 13:59:13 -0500

Thank you,
Michael B
LLPS

From: Better Business Bureau 
Sent: Thursday, November 08, 2012 8:02 AM
To: Mr Steve Fata 
Subject: BBB Complaint Case#37038688(Ref#37-13002264-37038688-9-12030)

Complaint Case #: 37038688
Consumer: Ron Stephen Nemec

The BBB has received a complaint from a consumer. This case is NOT being treated as a formal complaint, but we wanted to inform you of this communication.

Your Better Business Bureau is a non-profit organization dedicated to helping consumers and companies resolve disputes. 

We encourage you to use our ONLINE COMPLAINT system to respond to this complaint. The following URL (website address) below will take you directly to this complaint and you will be able to enter your response directly on our website: 

{\b http://www.westernmichigan.bbb.org/complaint/view/37038688/b/m6y6o8j4b}

If you are unable to access the internet, please send a response via mail. If you send a letter directly to your customer, please send the Bureau a copy of the response. 

As stated above, the Bureau will not be pursuing this as a formal complaint; it is being handled for informational purposes only. Even so, we ask that you provide a response within 10 days.

Thank you for your prompt attention to this matter.

Sincerely,

Sheila Balczak
Records Administrator
BBB Complaint Department
[email-masked]
BBB Serving Western Michigan
2627 East Beltline Ave SE, Ste 320
Grand Rapids, MI 49546