Subject: Fw: BBB Complaint Case#37038683(Ref#37-13002264-37038683-8-3100)
From: "LLPS Customer Service" <[email-masked]>
To: "Corporate Records" <[email-masked]>
Date: Wed, 21 Nov 2012 09:34:09 -0500

This one actually says Corporate Records.  Not sure why they can't do this on all of them.

Thank you,
Michael B
LLPS

From: Better Business Bureau 
Sent: Wednesday, November 21, 2012 8:05 AM
To: Mr Steve Fata 
Subject: BBB Complaint Case#37038683(Ref#37-13002264-37038683-8-3100)

Complaint Case #: 37038683
Consumer: Seattle Mechanical

The Better Business Bureau has received further correspondence from the consumer regarding the above-referenced complaint.

You can view the details of this correspondence and respond at the following website address: http://www.westernmichigan.bbb.org/complaint/view/37038683/b/m6y6o8j4b.

Generally, resolving a complaint requires both parties to move from their current position to a middle ground. In your response, please state your position and if possible indicate what steps can be taken by both parties to resolve this matter. 

In the interest of time and good customer relations, please respond by December 1, 2012.

We look forward to your prompt attention to this matter.

Sincerely,

Sheila Balczak
Records Administrator
BBB Complaint Department
[email-masked]
BBB Serving Western Michigan
2627 East Beltline Ave SE, Ste 320
Grand Rapids, MI 49546