Subject: Fw: BBB Complaint Case#37038851(Ref#37-13002264-37038851-12-3300)
From: "LLPS Customer Service" <[email-masked]>
To: "Corporate Records" <[email-masked]>
Date: Tue, 11 Dec 2012 08:54:49 -0500

Thank you,
Michael B
LLPS

From: Better Business Bureau 
Sent: Tuesday, December 11, 2012 8:05 AM
To: Mr Steve Fata 
Subject: BBB Complaint Case#37038851(Ref#37-13002264-37038851-12-3300)

Complaint Case #: 37038851
Consumer: Scott Greene

Thank you for providing our office with an initial response to your customer listed above. However, previously we notified you that your customer was NOT satisfied with your response. We either have not received an additional response to the consumer's rebuttal, or your additional response did not resolve the complaint issues. 

This case is now closed as an UNRESOLVED complaint.

The Better Business Bureau develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. Your level of cooperation in resolving this complaint becomes a part of your file with the Better Business Bureau. 

A summary of this complaint case can be seen at the following website address: http://www.westernmichigan.bbb.org/complaint/view/37038851/b/m6y6o8j4b.

Sincerely,

Sheila Balczak
Records Administrator
BBB Complaint Department
[email-masked]
BBB Serving Western Michigan
2627 East Beltline Ave SE, Ste 320
Grand Rapids, MI 49546