Subject: Fw: Request for additional information: PayPal Case ID # PP-002-632-951-746
From: "LLPS Customer Service" <[email-masked]>
To: "Amber Blais" <[email-masked]>
Date: Thu, 17 Oct 2013 11:18:41 -0400

Thank you,
Michael B
LLPS

From: [email-masked] 
Sent: Thursday, October 17, 2013 9:53 AM
To: [email-masked] 
Subject: Request for additional information: PayPal Case ID # PP-002-632-951-746

Dear Michael Bishop,
 
We previously notified you that one of your buyers filed a chargeback and
asked their credit card issuer to reverse a payment they made to you.
 
Your buyer originally stated that the item they received was defective or
not as described. However, we just received notification that your buyer is
now stating that they have not received their item.  
 
-------------------------------
Transaction Details
-------------------------------
 
Buyer's name: NotProvided
Transaction ID: 89X248053Y307901F

Transaction date: Sep 25, 2013
Transaction amount: -$87.25 USD
Case #: PP-002-632-951-746
Your transaction ID: 1G3959662X3915245
 
To help you dispute this chargeback, we need any additional information you
may have for this transaction. We appreciate your help with this matter,
and ask that you send us this information within 72 hours.
 
Here’s how to provide us with any additional information:
 
1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click the transaction in question under “Open Cases.”
4. Follow the instructions to complete the steps.
 
Learn how to help prevent chargebacks and what documentation you can
provide so that PayPal can respond to the chargeback for you. Watch the
video by copying and pasting this link into your web browser:
https://www.paypal-businesscenter.com/content/chargebackvideo?ext_cid=support
 
Thank you for your patience and cooperation. We appreciate your business.
 
You can find additional information and tips about buying and selling
safely on our Business Resource Center at
https://www.paypal-businesscenter.com/manage-your-business. 
 
Sincerely,
 
Chargeback Department
PayPal, an eBay Company
 
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