Subject: Refund
From: "LLPS Customer Service" <[email-masked]>
To: <[email-masked]>
Date: Fri, 28 Dec 2012 16:37:48 -0500

Hello Melissa.
I would like to apologize for the delay in your order for labor law posters.  We were waiting on information from the sate of New Jersey to complete the Spanish posters.  Those updated posters were just received yesterday and those orders (including yours), were sent out.  As a courtesy, we have refunded $75 to your credit card for the inconvenience.  You should see that posted to your account in the next 48 hours.  Your order will be arriving UPS in the next 5-7 business days.  Again we are sorry for any inconvenience this may have caused you.
Thank you,
Michael B
LLPS