Subject: Re:Lenard Lewis; File No: 2013-CONSC-00365137
From: "LLPS Customer Service" <[email-masked]>
To: <[email-masked]>
Date: Mon, 28 Oct 2013 14:42:22 -0400

Dear Ms. Dailey.
We are in receipt of a complaint filed by Lenard Lewis.  According to our records, an order was placed for our corporate records books on November 11, 2012.  Our company does not do any filing for companies and this is indicated on both the order form and in the book that is sent to the business.  We are sorry if there was a misunderstanding and the client thought we were taking care of their annual filing.  We do not provide this service.  We do offer a full money back guarantee for anyone who is not satisfied with our service.  However, because the transaction is almost a year old, we are unable to refund the credit card the order was paid on.  We have issued a check for $125 which should be sent out this week and received no later than early next week.  We hope that this will be a sufficient solution.  We apologize for any inconvenience that may have occurred. 
Thank you,
Michael Bishop
Corporate Records Service