Subject: FW: Pagewide
From: Dennis Gracey <[email-masked]>
To: Michael B <[email-masked]>
Date: Mon, 16 Apr 2018 18:06:49 +0000

Hey Mike,

I did some research on my end to figure out how we may help in the drying times regarding the Fiberlock rolls for your HP Pagewide printer.   There is a setting below that indicates "PW1020 Special Bond" that may help with dry times.   Let me know if this is any help to you.

Thank you,

Dennis Gracey
Central Michigan Paper Co
616-606-7528
Cell 616-485-1604

From: Rob Doe [mailto:[email-masked]]
Sent: Monday, April 16, 2018 1:44 PM
To: Dennis Gracey <[email-masked]>
Subject: Fwd: Pagewide ?

Hey Dennis,

Please see below in regards to the drying issue with our Fiberlock on HP Pagewide printer.  I think this should help.  Have you customer try the profile and we will go from there.

Thanks Dennis!
Rob Doe
Dietzgen Corporation | Regional Sales Manager
121 Kelsey Lane, Suite G, Tampa, FL  33619
Mobile 51<tel:413-539-5074>5-537-0569
[email-masked]<mailto:[email-masked]> | http://www.dietzgen.com<http://www.dietzgen.com/> | http://www.magicinkjet.com<http://www.magicinkjet.com/> | http://www.museofineart.com<http://www.museofineart.com/>
PLEASE BE SURE TO CHECK OUT THE NEW https://my.dietzgen.com/

Begin forwarded message:
From: Mark Friedman <[email-masked]<mailto:[email-masked]>>
Date: April 16, 2018 at 12:30:22 PM CDT
To: Rob Doe <[email-masked]<mailto:[email-masked]>>
Subject: RE: Pagewide ?
Rob,

There are setting that include ink limits and other elements.  There is no heat though.
We actually do have profiles on the HP site for the Fiberlock Paper.

https://www.printos.com/ml/#/medialocator

We are working with HP on getting the info changed, but right now it is set as / appears on their site as PW1020 Special Bond.

If customer wants to send us some info about the settings they have selected, the type of image and a picture of the issue / what they are getting, we can try to tech support the problem to resolve.

Mark Friedman
Dietzgen Corporation | Director of Marketing

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