Subject: Samples of envelopes for tests sent out.
From: "Michael B" <[email-masked]>
To: "WHITE, CAROLYN K" <[email-masked]>
Date: Tue, 12 Aug 2014 16:41:33 -0400

Hello Carolyn.
Attached are copies of the (outer and return) envelopes of both of the test pieces we sent out.  Both names are on the box but may have the names abbreviated as they needed to be to fit on the space on the registration form.  If they are only looking for the exact name, they may be kicking it back since it is not exact.  Just a speculation at this point but could be happening.  Maybe you could forward them the copies so they know what they are looking for.  Let me know what you find out.
Thank you,
Michael B
LLPS