Subject: Re: Laminator tuning
From: "Michael B" <[email-masked]>
To: "Osterhout, Kevin" <[email-masked]>
Date: Fri, 15 Aug 2014 12:36:51 -0400

Hello Kevin.
Dan had forgotten to call you but did just confirm that he figured out how to fix the squeak.  We will contact you later on if needed.  Much appreciated!
Thank you,
Michael B
LLPS

From: Osterhout, Kevin 
Sent: Thursday, August 14, 2014 11:40 AM
To: Michael B 
Subject: Re: Laminator tuning

Sorry my email was locked just got your msg have dan call me incase i need parts and I will be out tommorow am have one stop first thing should be there around 11-12 thanks

Kevin 
GBC technical service rep
810-588-8631

On Aug 14, 2014, at 9:54 AM, "Michael B" <[email-masked]> wrote:

  Hello Kevin.
  Dan is back today and is getting the laminator working.  We noticed right away that the cutter is making a small squealing noise.  Maybe slightly binding up but just guessing.  This seems as though it is a new problem as there really hasn't been this sound before.  Dan may find other issues as he gets the machine working as well.  We were hoping you could make your way over to make the necessary adjustments.  Much appreciated!
  Thank you,
  Michael B
  LLPS