Subject: Re: BBB Complaint Case# 37063154 (Ref#37-13002264-37063154-8-3100)
From: "Michael B" <[email-masked]>
To: "Better Business Bureau" <[email-masked]>
Date: Wed, 17 Feb 2016 13:11:35 -0500

Hello.
I have an attachment of the order form to add to this case but the there isn't anything in the complaint to do so. Please add the attachment to this complaint for reference.
Thank you,
Michael B
LLPS

From: Better Business Bureau 
Sent: Wednesday, February 17, 2016 8:02 AM
To: Mr Michael Bishop 
Subject: BBB Complaint Case# 37063154 (Ref#37-13002264-37063154-8-3100)

Complaint Case #: 37063154
Consumer: Ximena Landeta

The Better Business Bureau has received further correspondence from the consumer regarding the above-referenced complaint.

You can view the details of this correspondence and respond at the following website address: http://westernmichigan.app.bbb.org/complaint/view/37063154/b/m6y6o8j4b.

Generally, resolving a complaint requires both parties to move from their current position to a middle ground. In your response, please state your position and if possible indicate what steps can be taken by both parties to resolve this matter. 

In the interest of time and good customer relations, please respond by February 27, 2016.

We look forward to your prompt attention to this matter.

Sincerely,

BBB Complaint Department

BBB Serving Western Michigan
2627 East Beltline Ave SE, Ste 320
Grand Rapids, MI 49546