Subject: Re: Pitney Bowes DM 125!
From: "Michael B" <[email-masked]>
To: "Pitney Bowes - Andalusia" <[email-masked]>
Date: Fri, 23 May 2014 15:50:49 -0400

Amanda,
Yes I am aware of the charge for postage increase as we are doing that now as we are not under contract.  This is covered if we do a new contract.  The free trial, I assume, is free and therefore I would not know what know our charges would be until we were actually billed.  So if you could get me a ballpark figure, (maybe by looking at an account that is currently in this agreement), that would be helpful.  As far as performance, I do not doubt that the meter will do everything that you say it will.  Truthfully, I would think with either machine, being that they are new machines, would definitely perform better than what we have now.  I appreciate your help with all of this.  Have a great weekend and holiday!
Thank you,
Michael B
LLPS

From: Pitney Bowes - Andalusia 
Sent: Friday, May 23, 2014 2:50 PM
To: Michael B 
Subject: RE: Pitney Bowes DM 125!

Michael,

                I understand that want to compare companies to ensure that you get the best deal that you can.  What I can suggest is that you try that DM 125 out for the free trial period.  That way you can see exactly how this meter will best fit your business needs.  If you decide any time during your free trial period you are not happy us you can return your postage meter to us.  We will pay to have the meter shipped back to us as well as refund whatever postage is left on your postage meter.

Thanks

Amanda

From: Michael B [mailto:[email-masked]] 
Sent: Friday, May 23, 2014 1:34 PM
To: Pitney Bowes - Andalusia
Subject: Re: Pitney Bowes DM 125!

Amanda,

What is the yield for the cartridge?  Are there "re-set fees" coupled with the refill fees?  Or is it just the $9.99 only?  I would still like to know the total (including fees/taxes) that we will be spending each month.  Any chance you can see what this might be?  Also, if a fix can not be done over the phone and a meter has to be sent, what is the expected delivery of the new machine and would that be a new machine or a refurb?

Thank you,
Michael B
LLPS

From: Pitney Bowes - Andalusia 

Sent: Friday, May 23, 2014 2:13 PM

To: Michael B 

Subject: RE: Pitney Bowes DM 125!

Michael

                After your free trial period you will pay your rental fee of $34.99 each month, your postage any supplies you may need as well as refill fees.  If something happens to your meter then we would try to fix your meter over the phone if it cannot be fixed over the phone then we would ship you a new postage meter.  When you enter into your free trial you will receive a new meter not refurbished meter. 

What the $34.99 rental fee does not include:

- Postage

- *Refills

- Applicable Taxes

- **Supplies you use

*        Refill fees are transaction fee's that are charged when postage is downloaded into your meter. The refill fee amount is $9.99 per download. This will be charged regardless to if you download $1.00 or $1000.00, so we do urge our customers to download at least enough to last a few months, that way you will not be charged this fee as often. [Example: If you download $200.00 in postage you will be charged $209.99]

**Your first ink cartridge is free. After that they would be $89.99 each.

**We will also send you 10 mailing labels, which are only used for items too large to fit into your meter.  You can use any mailing label you choose if you were to purchase them from us you will receive 300 mailing labels for $49.99.

 

Thanks

Amanda

 

From: Michael B [mailto:[email-masked]] 
Sent: Friday, May 23, 2014 12:22 PM
To: Pitney Bowes - Andalusia
Subject: Re: Pitney Bowes DM 125!

Hello Amanda.

I am still in the market for upgrading our equipment and I still have some additional questions/concerns.  Your competitor made a few comments which I would like to validate.  She stated that that your company charges for refilling and resetting the machine each time.  She state that we would basically be charged twice each time.  Is this true?  She also mentioned something about having to purchase print heads or something like that.  Can you comment on that?  She mentioned that your cartridge only has a 4500 yield compared to their 6500 yield.  Is this true and/or do you have a cartridge that yields 6500?  If so, how much does that run?  Also, below, it is mentioned that technical and maintenance are included with the rental service.  Can you tell me if that is on-site maintenance or does that cost extra?  What is the expected turn around time for any maintenance that is needed?  One of the machines that Neopost has proposed is a cheaper refurbished machine.  Is the machine you are proposing a new or refurbished machine?  Lastly, can you verify the final pricing we would pay including any applicable taxes and/or fees?  Just wouldn't want to expect to be paying $40/month and our actual cost is more like $60-$70/month.  I appreciate you taking the time to answer these questions/concerns.  It will help me to make a more informed decision.

Thank you,
Michael B
LLPS

From: Pitney Bowes - Andalusia 

Sent: Thursday, May 08, 2014 10:25 AM

To: [email-masked] 

Subject: Pitney Bowes DM 125!

Michael,

            Here is the additional information you requested on the offer for the DM125 postage meter. If you have any additional questions or require additional information, please feel free to email me and I will get back with you as soon as possible. 

            If you would like to get set up with this offer, all we would need is a starting postage amount of at least $10.00 (paid for with a credit card or check by phone) and your tax ID number (EIN). I will be able to waive your shipping charges and get this meter out to you within 5-10 business days.

Thank you for considering Pitney Bowes for your Postage needs!

Amanda

Pitney Bowes Sales Agent

 

 

With this offer, you would get a 90 day free trial (this will give you time to try the meter out at your business location to see just how well the meter works for you). Upon completion of the trial you would go into a 1 year rental agreement at $34.99 per month. The best thing about this offer is you will be receiving $100.00 in free postage that you can redeem once your trial period is complete. 

What the $34.99 rental fee includes:

- Rental of the Postage meter and Scale

- Postage Rate Updates

- Technical Support and Maintenance

What the $34.99 rental fee does not include:

- Postage

- *Refills

- Applicable Taxes

- **Supplies you use

*        Refill fees are transaction fee's that are charged when postage is downloaded into your meter. The refill fee amount is $9.99 per download. This will be charged regardless to if you download $1.00 or $1000.00, so we do urge our customers to download at least enough to last a few months, that way you will not be charged this fee as often. [Example: If you download $200.00 in postage you will be charged $209.99]

**Your first ink cartridge is free. After that they would be $89.99 each.

**We will also send you 10 mailing labels, which are only used for items too large to fit into your meter.  You can use any mailing label you choose if you were to purchase them from us you will receive 300 mailing labels for $49.99.

 

What you will need to download your postage:

·                    When downloading postage you will need to connect your meter to either an analog phone/fax line or to a computer (via usb) running a windows operating system [Windows 200, XP, Vista, Windows 7 and Windows 8 are all supported]. 

I would like to give you some information on why a postage meter is beneficial to your business.

·                    With a postage meter you don't have to worry about running out of postage since you will have access to postage 24 hours a day, 7 days a week. You just connect the meter to a phone line or to a computer running windows and you are good to go. 

·                    When postage rates change, all you have to do is download an update. This update is automatic, so it is a lot faster than going out to get penny stamps. 

·                    The postage meter will put indicia (metered mail stamp) on the top right hand corner of your mail. With the meter doing this, your letters will look a lot more professional. 

·                    The meter will come with a scale. That scale will accurately weigh all of the mail that you send out. This feature saves our customers up to 20% per month. Instead of putting 4-5 stamps on your envelope just to be sure it doesn't get sent back, you will be accurate 100% of the time.

Lastly, here are the ways you can pay for your postage/meter rental.

·                    The first payment option is to keep a checking account on file. This would work the same way the credit card does. Only difference is the postage/rental/supplies will come out of the checking account. 

·                    The second option is to just be billed monthly for all of your Pitney Bowes Charges. The amount would have to be paid in full each month. 

·                    The last option we have is called Purchase Power. Purchase Power is a line of credit that will allow you to pay your postage and monthly rental fee's after receiving a bill. It would consolidate all of your postage, rental and supply charges into one statement. You would then have the option to pay the full amount, minimum amount or something in between. You would also receive reward points for all items billed to the account that you can redeem for free postage, gift cards and merchandise. If you choose this option it would be a quarterly billing instead of monthly.

 

**CONFIDENTIAL NOTICE** 
This e-mail and any files transmitted with it may contain PRIVILEGED or CONFIDENTIAL information and may be read or used only by the intended recipient. If you are not the intended recipient of the e-mail or any of its attachments, please be advised that you have received this e-mail in error and that any use, dissemination, distribution, forwarding, printing, or copying of this e-mail or any attached files is strictly prohibited. If you have received this e-mail in error, please immediately purge it and all attachments and notify the sender by reply e-mail.

**CONFIDENTIAL NOTICE** 
This e-mail and any files transmitted with it may contain PRIVILEGED or CONFIDENTIAL information and may be read or used only by the intended recipient. If you are not the intended recipient of the e-mail or any of its attachments, please be advised that you have received this e-mail in error and that any use, dissemination, distribution, forwarding, printing, or copying of this e-mail or any attached files is strictly prohibited. If you have received this e-mail in error, please immediately purge it and all attachments and notify the sender by reply e-mail.

**CONFIDENTIAL NOTICE** 
This e-mail and any files transmitted with it may contain PRIVILEGED or CONFIDENTIAL information and may be read or used only by the intended recipient. If you are not the intended recipient of the e-mail or any of its attachments, please be advised that you have received this e-mail in error and that any use, dissemination, distribution, forwarding, printing, or copying of this e-mail or any attached files is strictly prohibited. If you have received this e-mail in error, please immediately purge it and all attachments and notify the sender by reply e-mail.