Subject: Fw: BBB Complaint Case# 37077498 (Ref#37-13002264-37077498-21-400)
From: "Michael B" <[email-masked]>
To: "BBB PROB - BBB of Western - Terry Glenn" <[email-masked]>
Date: Thu, 3 May 2018 08:53:43 -0400

Hello Terry.
I am still getting this complaint which is not supposed to be under our company. Maybe it's just a system error and it was sent to us by mistake. On April 17, 2018 it shows the case was transferred and closed. If you could look into this, that would be appreciated.
Thank you,
Michael Bishop
Labor Law Poster Service
877-321-4144 x355

From: Better Business Bureau 
Sent: Thursday, May 03, 2018 8:17 AM
To: Mr Michael Bishop 
Subject: BBB Complaint Case# 37077498 (Ref#37-13002264-37077498-21-400)

Complaint ID#: 37077498
Consumer: Hemalatha Chakrapani

Previously we provided your company with a complaint notice regarding your customer listed above. Our records indicate that we have not yet received a response from you in this matter. The details of the consumer's concern are available at the following website address: http://westernmichigan.app.bbb.org/complaint/view/37077498/b/m6y6o8j4b.

Please review this matter and advise us of your position. 

Complaint Case #: 37077498
Consumer: Hemalatha Chakrapani
Case Opened: 2018-04-17

As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings that a company wants to know about and correct. 

In the interest of time and good customer relations, please provide the BBB with written verification of your position in this matter by May 13, 2018. Your prompt response will allow BBB to be of service to you and your customer in reaching a mutually agreeable resolution. Please inform us if you have contacted your customer directly and already resolved this matter.

The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau. Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.

We encourage you to use our ONLINE COMPLAINT system to respond to this complaint. The following link will take you directly to this complaint and you will be able to enter your response directly on our website: http://westernmichigan.app.bbb.org/complaint/view/37077498/b/m6y6o8j4b.

We look forward to your prompt attention to this matter.

Sincerely,

Diane VanderMark
Dispute Resolution Specialist
[email-masked]
BBB Serving Western Michigan
3330 Claystone St, SE
Grand Rapids, MI 49546