Subject: NE Refund letter
From: "Michael B" <[email-masked]>
To: "Dave Brake" <[email-masked]>
Date: Thu, 30 Oct 2014 12:45:48 -0400

Hello Dave.
Attached is the version of the letter that was used.  We did change the format as well to allow it to fit properly in the window envelopes used.  I checked the postage cost on the packages.  Our cost is about $3.28 and First Class is about $3.94.  I decided to just round up to $5.00 so that if someone were to have sent it in a padded envelope or small box, it would probably accommodate those as well.  Also for reporting, it is an easy number to work with to calculate what we paid.  We have made the adjustment on the refunds for today and have the refunds for the $5.00 ready to mailed out as well.  Hopefully that will be an acceptable solution.
Thank you,
Michael B
LLPS