Subject: Fw: Service Call Confirmation
From: "Michael B" <[email-masked]>
To: "Donna Johnson" <[email-masked]>
Date: Tue, 1 Dec 2015 09:43:42 -0500

Hello Donna.
So we sent this service call in last week to get some registration problems looked at. We were contacted by Dave (from Saginaw), that he needed to order some parts and that they would be by the end of the week. We found out that the parts would not be in until Monday and he would not be in until today. We just found out that he had some kind of an emergency and now he can't make it today. Is there anyone else that can be sent to get this taken care of? We have been up but the quality has greatly suffered and we have a lot of waste for what we can not use. Please let me know if there is anything you can do to possibly expedite the process.
Thank you,
Michael Bishop
Labor Law Poster Service

From: [email-masked] 
Sent: Tuesday, November 24, 2015 3:18 PM
To: [email-masked] 
Subject: Service Call Confirmation

Thank you!

We have received your service call for 12501117 KIP C7800 PRODUCTION PRINT SYSTEM

Your notification number is 21027345

Please use this number for further reference. Normal service hours are 8:30 AM - 5:00 PM local time, Monday through Friday.

Please do not respond to this email.  If you have any questions, please contact us at 1-800-456-5664.