Subject: Indiana CRS returns/refunds
From: "Michael B" <[email-masked]>
To: "Joey Sheets" <[email-masked]>
Date: Thu, 15 May 2014 09:56:20 -0400

Hello Joey.
We are now getting returns for refunds (and returned letters) back from the CRS customers in regards to the offer.  On the first page of the judgment there is a list of things that we are going to need to provide to the AG.  Celeste and Becca have been just noting the system of them being returned and requesting the refunds.   Is that enough for you to be able to do the reporting?  I have a call in to Dave Brake to find out what we are supposed to do with the returned letters that are being returned undeliverable.  It's not too clear if we have to try and track these people down or just report the number that have been returned?  (See C.)  
I will let you know what he says about that.
Thank you,
Michael B
LLPS