Subject: Laminator repairs
From: "Michael B" <[email-masked]>
To: "Edwin Ramos" <[email-masked]>, "Michael Apa" <[email-masked]>
Date: Thu, 20 Feb 2014 09:01:47 -0500

Hello Edwin and Michael.
I wanted to touch base with you in regards to some repairs that are to be done on the laminator.  When Brian was up 3 weeks ago, there were some recommendations that were made on getting the laminator running smoother.  There were some parts that need to be replaced and we were told are on order.  That was 3 weeks ago and each time when we call in, we are being told that it still hasn't come in.  My tech just told me this morning that he has called the local tech at least 5 times now and each time getting the same answer.  My concern is that additional damage might be occurring while we are not getting the current repairs completed.  I am hoping that you may look into this and find out what the hold up is and let me know asap.
Thank you,
Michael B
LLPS