Subject: Fw: TN Customer Complaint
From: "LLPS -Michael B" <[email-masked]>
To: "Rhonda Kunkel" <[email-masked]>
Date: Tue, 31 Jan 2012 17:05:48 -0500

Rhonda,
Could you please check on this and see if there is any validity to this?
Thank you,
Michael B
LLPS

From: Ryan Dooley 
Sent: Monday, January 30, 2012 3:43 PM
To: Mike 
Subject: TN Customer Complaint

Mike,

This is the information we discussed on the phone today.  A TN customer stated we were in violation or verging on violating consumer laws.  The two statutes he referenced were:

10762 B
1096 B?

Please let me know what you find.

Thank you!