Subject: Re: CRS Arcives
From: "Michael B" <[email-masked]>
To: "David R. Brake" <[email-masked]>
Date: Fri, 23 Jan 2015 09:04:27 -0500

Hello Dave.
Yes we do get calls periodically of those who misplaced or say they never received their book.  In those cases, we just verify the information and resend them another book.  Also, people do call in (same year they order) and have changes in directors or shareholders and need new pages.  We make the changes and send them new pages.  To answer your last question, I believe it would be fair to say we do maintain an archive of our customer records as everything is stored in a main (of course, secure) database.
Thank you,
Michael B
LLPS

From: David R. Brake 
Sent: Thursday, January 22, 2015 12:51 PM
To: Steve Fata ; Mike Bishop 
Subject: CRS Arcives

Have any CRS customers ever called and asked for another copy of the consents, because they can't find what we sent them originally?  Can we say we maintain an archive of our customer's records?  Our Washington lawyers think this may be helpful information.  Please let me know.  Thanks.

David R. Brake

Knaggs, Harter, Brake and Schneider P.C.

7521 Westshire Dr. Ste. 100

Lansing MI 48917

Direct:  (517) 622-2411

Main:  (517) 622-0590

Fax:  (517) 622-8463

[email-masked]