Subject: Re: Fwd: Follow up
From: "Michael B" <[email-masked]>
To: "Council For Corps" <[email-masked]>
Date: Thu, 23 Apr 2015 11:00:06 -0400

Let her know about our full money back guarantee.  However, if she has already started the chargeback, we will not be able to refund her until the chargeback is resolved which can take between 45-90 days (depending on the bank).  Then see how she will respond.
Thank you,
Michael B
LLPS

From: Council For Corps 
Sent: Thursday, April 23, 2015 10:42 AM
To: Mike Bishop 
Subject: Fwd: Follow up

Corp order # 152946.

She started a charge back, so I'm not really sure how to respond to this email.

-Ron

---------- Forwarded message ----------
From: Kathy Tufts <[email-masked]>
Date: Wed, Apr 22, 2015 at 9:39 PM
Subject: Follow up
To: [email-masked]
Cc: [email-masked]

Hello, 

As instructed I returned the "Corporate Minutes Book" for 2014 and 2015.  They were sent to you on 4/9/15 via USPS Priority Mail.  It was package  ID #78851.   To help expedient processing of the refund, again the issue is misrepresentation.  Your solicitations and timed mailers are intentionally misleading.   Mimicking state required forms, the intent to lead recipients to complete the form and pay the fee thinking it's a state requirement.   

Please confirm a full refund is being processed and the amount and timing of receipt.  In advance we thank you for you assistance.   

Best Regards,
KathyTufts
Beyond Design, Inc.
703-989-8775
www.ktuftsdesign.com
http://www.angieslist.com/review/6196309 
                                      &   
 http://www.houzz.com/writeReview/cmd=r/n=ktuftsdesign