Subject: Re: BBB Complaint Case# 37048813 (Ref#37-13002264-37048813-24-3100)
From: "Michael B" <[email-masked]>
To: "Better Business Bureau" <[email-masked]>
Date: Wed, 11 Jun 2014 10:16:51 -0400

Hello Amy.
I attempted to click on the link and it did not work.  Please check on this and resend it. 
Thank you,
Michael B
LLPS

From: Better Business Bureau 
Sent: Wednesday, June 11, 2014 8:24 AM
To: Mr Michael Bishop 
Subject: BBB Complaint Case# 37048813 (Ref#37-13002264-37048813-24-3100)

Complaint Case #: 37048813
Consumer: Beth Vinson

The Better Business Bureau has received further correspondence from the consumer regarding the above-referenced complaint.

You can view the details of this correspondence and respond at the following website address: http://westernmichigan.app.bbb.org/complaint/view/37048813/b/m6y6o8j4b.

Generally, resolving a complaint requires both parties to move from their current position to a middle ground. In your response, please state your position and if possible indicate what steps can be taken by both parties to resolve this matter. 

In the interest of time and good customer relations, please respond by June 21, 2014.

We look forward to your prompt attention to this matter.

Sincerely,

Amy Kridler
Dispute Resolution Specialist
BBB Complaint Department
[email-masked]
BBB Serving Western Michigan
2627 East Beltline Ave SE, Ste 320
Grand Rapids, MI 49546