Subject: Re: Do you still require assistance on ticket 397031?
From: "Michael B" <[email-masked]>
To: <[email-masked]>
Date: Mon, 12 Feb 2018 11:03:22 -0500

Hello Adam.
Sorry I didn't respond earlier. We were able to look through our list of numbers and found 2 numbers that we can use. We will likely just assign one of those numbers. But I appreciate the information as it may serve to be useful in the future. 
Thank you,
Michael Bishop
Labor Law Poster Service
877-321-4144 x355

From: Flowroute Support 
Sent: Saturday, February 10, 2018 12:57 PM
To: [email-masked] 
Subject: Do you still require assistance on ticket 397031?

      Type your response ABOVE this line  
      Ticket #397031: New 800# needed  
      We haven't heard from you in a couple days and want to make sure we resolved everything you need help with. If you still need assistance, please reply back to this email. We will leave this ticket open for the time being, in case you need further help. If we do not hear back from you, the ticket will auto-close after 7 days.
     
     Adam M. Flowroute

            2018-02-08 17:57:31 UTC

            Hi Michael,

            You can purchase Toll-Free Numbers either through inventory, or through a Vanity Toll-Free.

            ​*To purchase a toll-free number from our current inventory*​, you would follow the same process as is used to purchase a local phone number:

            1. Log in to Flowroute Manager and click on the DIDs tab. From there click on the Purchase sub-tab. 
            2. On the DID Purchase page, select the area code you wish to view, then select an exchange. (For toll-free numbers, you would want to select one of the following area codes: 844, 855, 866, 877, 888, or 800.) DIDs in your selected NPA-NXX will be displayed below for you to purchase.
            3. Once you’ve chosen a Toll-Free Number to purchase, click the green “Purchase” button, then the green “Yes” button to confirm.

              a.. Note: Most of the time, we only have toll-free numbers in stock from prefixes 855 and 844 – inventory from the other toll-free prefixes is exhausted nationwide. Occasionally, though, you may be able to find a number in stock from prefix 866, 877, 888, or 800. If we have it in stock, you’ll be able to find it on the DID Purchase page! 
            If you would like to search for a number with a specific pattern, we recommend using 800forall.com to browse for a number that fits your needs. If you find a number you would like us to acquire, do NOT press the ‘Get #’ button. This will reserve the number, making it unavailable to us.

            Please let us know if you have any further questions about this, or if there are any patterns you’d like us to us to reserve, and we’ll be happy to help.

            Adam M. 
            Flowroute Operations

              [email-masked]

            Hello.
            Our company needs an additional 800# and need to know how to go about obtaining one to add it. Is that something you provide or do you have any recommendations of providers that offer that service? Your assistance is greatly appreciated!
            Thank you,
            Michael Bishop