Subject: Re: Replacing order 860970 Disco for Circuit ID IPYX/059094//ZYO - Zayo Service Order 862038 Created
From: "Michael B" <[email-masked]>
To: "Kristina Arrington" <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>
Date: Tue, 12 Sep 2017 16:24:53 -0400

Hello Kristina.
I just wanted to check to make sure this request was complete. Please let me know.
Thank you,
Michael B
LLPS

From: Kristina Arrington 
Sent: Tuesday, August 15, 2017 4:46 PM
To: [email-masked] 
Cc: [email-masked] ; [email-masked] 
Subject: Replacing order 860970 Disco for Circuit ID IPYX/059094//ZYO - Zayo Service Order 862038 Created

     
     
            ATTN: Michael Bishop
            [email-masked]

            RE: Disconnect of IPYX/059094//ZYO replacing disconnect order 860970.

            Hi Michael, 

            Your request to disconnect circuit ID IPYX/059094//ZYO has been received. The previous order 860970 was placed on the incorrect circuit. This disconnect order  will replace the previous order. I apologize for the inconvenience. 

            Please note: In order for us to issue a FOC date for this order, we will need you to confirm that all third party cross connects associated with this service will be disconnected.

            Service order 862038 was created with a due date of 9/10/2017 which is based upon 30 days notice, per the contractual terms of this service.

            A service delivery coordinator will be in touch within 15 days to provide additional information and a Firm Order Commitment (FOC) date.  

            Additionally, if you wish to make any changes to this disconnect (such as moving the disconnect date, extending the service period, or cancelling the order) please provide written notification to Kristina Arrington.

            Once a disconnection notice has been processed we cannot guarantee that service will be extended beyond the original disconnection date. Additional charges may apply in the event a disconnection notice is rescinded or changed.

            If you have questions please do not hesitate to contact me.

            Sincerely,

            Kristina Arrington
            Service Expert | Zayo Group
            18110 SE 34th ST | Suite 100 | Vancouver WA, 98683. 
            O: 360-558-4510 |
            [email-masked] | www.zayo.com

            Ask an Expert: 866.364.6033 (option 4) | [email-masked]