Subject: Re: Phones intermittent again
From: "Michael B" <[email-masked]>
To: "Jeremy Leonard" <[email-masked]>
Date: Mon, 23 Oct 2017 15:27:15 -0400

The phones do seem to be better now. They were also having issues with the dialer. I had them reload the list and they turned up the dialer. Not sure if that is just a temporary solution or not. You may want to look at it tomorrow.
Thank you,
Michael Bishop
Labor Law Poster Service
877-321-4144 x355

From: Jeremy Leonard 
Sent: Monday, October 23, 2017 3:07 PM
To: [email-masked] 
Subject: Re: Phones intermittent again

Have things been better? I restarted the VoIP helper when you sent me this message.

Jeremy Leonard | Technical Services Manager
CNE, CLE, MCSE, A+, VCP, CCDA, MCITP EA

Gracon Services, Inc.
4265 Okemos Road - Suite A | Okemos, MI | 48864
Voice: 517-349-4900 | Fax: 517-349-0983 | Email:  [email-masked]
Celebrating our 35th year in business!

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>>> "Michael B" <[email-masked]> 10/23/17 1:24 PM >>>

Hello Jeremy.
We had a power outage and all systems went down (and rebooted). The phones have been doing kind of what they did last week where calls were dropping in but they can't hear the other party. They are still getting some calls where this is not happening. When you get a chance, can you look into this for me?
Thank you,
Michael Bishop
Labor Law Poster Service
877-321-4144 x355