Subject: July 4th - Flowroute Support & Porting Availability
From: Darach Beirne <[email-masked]>
To: [email-masked]
Date: Wed, 28 Jun 2017 17:51:32 -0600

Happy 4th of July!

Hi Michael,

The July 4th holiday is right around the corner, so we wanted to make sure you were aware that our support and porting team will have limited availability on Tuesday, July 4th.

	Support: Phone and chat support will be unavailable on Tuesday, July 4. All noncritical tickets will be addressed on Wednesday, July 5. We will have on-call technicians actively monitoring our network for potential issues, as well as be responding to emergency tickets. As always, you can submit a ticket at support.flowroute.com at any time for the fastest resolution.

	Number and Portability (NAP):  The porting team will unavailable Monday, July 3 and Tuesday, July 4. You can still submit your port orders during that time, but we won't be able to process any of them until Wednesday, July 5. 

If you have any questions or concerns, please don't hesitate to reach out.

Best, 

Darach Beirne 
Customer Success 

			 

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