Subject: BBB Complaint Case# 37061383 (Ref#37-13002264-37061383-4-300)
From: "Better Business Bureau" <[email-masked]>
To: "Mr Michael Bishop" <[email-masked]>
Date: Thu, 5 Nov 2015 06:06:30 -0700 (MST)

Complaint Case #: 37061383
Consumer: Mary Catherine
Johnson

The Better Business Bureau has received the
above-referenced complaint from a consumer. The details of the
consumer's concerns are available on the following website address: http://westernmichigan.app.bbb.org/complaint/view/37061383/b/m6y6o8j4b.

Please review this matter and advise us of your position.

Complaint Case #: 37061383
Consumer: Mary Catherine
Johnson
Case Opened: 2015-11-04

The Bureau takes no
position as to the validity of the complaint. Our goal is to help you
and the consumer resolve this issue in a mutually satisfactory
manner.

In the interest of time and good customer relations,
please respond to the BBB by November 19, 2015. Your prompt response
greatly enhances the chances for a successful resolution.

We
encourage you to use our ONLINE COMPLAINT system to respond to this
complaint. The following link will take you directly to this complaint
and you will be able to enter your response directly on our website: http://westernmichigan.app.bbb.org/complaint/view/37061383/b/m6y6o8j4b.

Please note that the text of the consumer's complaint as
well as your response may also be publicly posted on BBB's Web site.
Please do not include any personally identifiable information when
providing your response. BBB may edit your reply to remove personally
identifiable information and inappropriate language.

If you
are unable to respond using the internet, then please respond in writing
to the address below. We look forward to your prompt attention to this
matter.

Sincerely,

BBB Complaint
Department

BBB Serving Western Michigan
2627 East
Beltline Ave SE, Ste 320
Grand Rapids, MI 49546