Subject: BBB Complaint Case#37040518(Ref#37-13002264-37040518-15-8100)
From: "Better Business Bureau" <[email-masked]>
To: "Mr Steve Fata" <[email-masked]>
Date: Wed, 17 Apr 2013 06:25:30 -0600 (MDT)

Complaint Case #: 37040518
Consumer: David Mullins

Thank you for your cooperation in responding to the above consumer's
complaint. Following our usual procedure, we notified the consumer of
your response and requested notification of whether or not it was
satisfactorily resolved. The consumer has notified our office they are
not satisfied. Your company has made a good faith effort in an attempt
to resolve this issue; therefore we are closing the case at this
time.

The Better Business Bureau develops and maintains
Reliability Reports on companies in our service area. This information
is available to the public and is frequently used by potential
customers. Your level of cooperation in resolving to this complaint
becomes a part of your file with the Better Business Bureau.

Sincerely,

Terry Glenn
Director of Operations
BBB Complaint Department
[email-masked]
BBB
Serving Western Michigan
2627 East Beltline Ave SE, Ste 320
Grand Rapids, MI 49546