Subject: Complaint #8540881
From: "LLPS Customer Service" <[email-masked]>
To: <[email-masked]>
Date: Wed, 20 Apr 2011 12:10:18 -0400

Kim,
A letter dated 04/08/2011 from your BBB was just forwarded to me.
The letter was originally sent to our mailing address in Madison, WI which is where our mail is forwarded from.  Regardless, if it is not too late, I did want to make sure you had a response on file and not think we were ignoring the concern.  The customer did already called in and spoken with our customer service about this matter.  We did cancel the invoice and to avoid any further inconvenience to the customer, they are welcome to keep the product free of charge.  We do apologize for any misunderstanding or inconvenience that this may have caused.
Thank you,
Michael Bishop
Labor Law Poster Service
Phone 877-321-4144
Fax 888-442-4144
[email-masked]