Subject: BBB Complaint Case# 37075719 (Ref#37-13002264-37075719-4-300)
From: "Better Business Bureau" <[email-masked]>
To: "Mr Michael Bishop" <[email-masked]>
Date: Mon, 15 Jan 2018 06:20:56 -0700 (MST)

Complaint Case #: 37075719
Consumer: Kenneth Lambert

The Better Business Bureau has received the above-referenced complaint
from a consumer. The details of the consumer's concerns are available on
the following website address: http://westernmichigan.app.bbb.org/complaint/view/37075719/b/m6y6o8j4b.

Please review this matter and advise us of your position.

Complaint Case #: 37075719
Consumer: Kenneth Lambert
Case Opened: 2018-01-11

The Bureau takes no position as to
the validity of the complaint. Our goal is to help you and the consumer
resolve this issue in a mutually satisfactory manner.

In the
interest of time and good customer relations, please respond to the BBB
by January 29, 2018. Your prompt response greatly enhances the chances
for a successful resolution.

We encourage you to use our
ONLINE COMPLAINT system to respond to this complaint. The following
link will take you directly to this complaint and you will be able to
enter your response directly on our website: http://westernmichigan.app.bbb.org/complaint/view/37075719/b/m6y6o8j4b.

Please note that the text of the consumer's complaint as
well as your response may also be publicly posted on BBB's Web site.
Please do not include any personally identifiable information when
providing your response. BBB may edit your reply to remove personally
identifiable information and inappropriate language.

If you
are unable to respond using the internet, then please respond in writing
to the address below. We look forward to your prompt attention to this
matter.

Sincerely,

BBB Serving
Western Michigan
3330 Claystone St, SE
Grand Rapids, MI
49546