Subject: BBB Complaint Case#37029361(Ref#37-13002264-37029361-4-12030)
From: "Better Business Bureau" <[email-masked]>
To: "Mr Michael Bishop" <[email-masked]>
Date: Thu, 9 Jun 2011 06:02:53 -0600 (MDT)

Complaint Case #: 37029361
Consumer: Peter Stevens

The Bureau has received a complaint from a consumer. This case is NOT
being treated as a complaint, but we wanted to inform you of this
communication.

Your Better Business Bureau is a non-profit
organization dedicated to helping consumers and companies resolve
disputes. We encourage you to respond to the consumer and try and
resolve the issues presented in the complaint. You can view the
details of the consumers complaint at the following website address: http://www.westernmichigan.bbb.org/complaint/view/37029361/b/m6y6o8j4b.

The Bureau is not requesting a written response from you,
however, if you choose you may send a letter addressing this complaint
for our files. If you send a letter directly to your customer, please
send the Bureau a copy of the response. As stated above, the Bureau
will not be pursuing this complaint with you. You do not need to
contact the Bureau regarding this complaint.

Thank you for
your prompt attention to this matter.

Sincerely,

Melissa Brewer
Trade Practice Assistant
BBB Complaint
Department
[email-masked]
BBB of Western Michigan
40
Pearl Street, NW, Suite 354
Grand Rapids, MI 49503