Subject: BBB Complaint Case#37028610(Ref#37-13002264-37028610-8-3100)
From: "Better Business Bureau" <[email-masked]>
To: "Mr Michael Bishop" <[email-masked]>
Date: Tue, 3 May 2011 06:08:18 -0600 (MDT)

Complaint Case #: 37028610
Consumer: Scott Anderson

The Better Business Bureau has received further correspondence from
the consumer regarding the above-referenced complaint.

You
can view the details of this correspondence and respond at the
following website address: http://www.westernmichigan.bbb.org/complaint/view/37028610/b/m6y6o8j4b.

Generally, resolving a complaint requires both parties to move
from their current position to a middle ground. In your response,
please state your position and if possible indicate what steps can be
taken by both parties to resolve this matter.

In the
interest of time and good customer relations, please respond by May 13,
2011.

We look forward to your prompt attention to this
matter.

Sincerely,

Melissa Brewer
Trade
Practice Assistant
BBB Complaint Department
[email-masked]
BBB of Western Michigan
40 Pearl Street,
NW, Suite 354
Grand Rapids, MI 49503