Subject: BBB Complaint Case#37021485(Ref#37-13002264-37021485-10-1300)
From: "Better Business Bureau" <[email-masked]>
To: "Mr Michael Bishop" <[email-masked]>
Date: Tue, 23 Mar 2010 06:09:22 -0600 (MDT)

Complaint Case #: 37021485
Consumer: CATHY BYRNE

Thank you for your cooperation in responding to the above consumer's
complaint.

Following our usual procedure, we notified the
consumer of your response and requested notification of whether or not
a satisfactory resolution had been reached. The consumer did not
notify our office and, therefore, we are closing the case.

Please note, in the event the consumer should contact the Bureau once
again regarding this issue, your office may be contacted to review any
new or additional information we've received from the consumer.

Again thank you for your cooperation.

Sincerely,

Terry Glenn
Trade Practice Supervisor
BBB Complaint
Department
[email-masked]
BBB of Western Michigan
40
Pearl Street, NW, Suite 354
Grand Rapids, MI 49503