Subject: BBB Complaint Case# 37060958 (Ref#37-13002264-37060958-6-400)
From: "Better Business Bureau" <[email-masked]>
To: "Mr Michael Bishop" <[email-masked]>
Date: Tue, 3 Nov 2015 06:07:40 -0700 (MST)

Complaint ID#: 37060958
Consumer: Herb Wilson

Previously we provided your company with a complaint notice regarding
your customer listed above. Our records indicate that we have not yet
received a response from you in this matter. The details of the
consumer's concern are available at the following website address: http://westernmichigan.app.bbb.org/complaint/view/37060958/b/m6y6o8j4b.

Please review this matter and advise us of your position.

Complaint Case #: 37060958
Consumer: Herb Wilson
Case
Opened: 2015-10-16

As a neutral third party, the Better
Business Bureau can help to resolve the matter. Often complaints are a
result of misunderstandings that a company wants to know about and
correct.

In the interest of time and good customer
relations, please provide the BBB with written verification of your
position in this matter by November 13, 2015. Your prompt
response will allow BBB to be of service to you and your customer in
reaching a mutually agreeable resolution. Please inform us if you have
contacted your customer directly and already resolved this matter.

The Better Business Bureau develops and maintains Reliability
Reports on companies across the United States and Canada. This
information is available to the public and is frequently used by
potential customers. Your cooperation in responding to this complaint
becomes a permanent part of your file with the Better Business Bureau.
Failure to promptly give attention to this matter may be reflected in
the report we give to consumers about your company.

We
encourage you to use our ONLINE COMPLAINT system to respond to this
complaint. The following link will take you directly to this complaint
and you will be able to enter your response directly on our website: http://westernmichigan.app.bbb.org/complaint/view/37060958/b/m6y6o8j4b.

We look forward to your prompt attention to this matter.

Sincerely,

BBB Complaint Department

BBB Serving Western Michigan
2627 East Beltline Ave SE,
Ste 320
Grand Rapids, MI 49546