Subject: BBB Complaint Case#37024057(Ref#37-13002264-37024057-4-300)
From: "Better Business Bureau" <[email-masked]>
To: "Mr Michael Bishop" <[email-masked]>
Date: Fri, 30 Jul 2010 06:02:51 -0600 (MDT)

Complaint Case #: 37024057
Consumer: Barbara Fleming, Office
Manager

The Better Business Bureau has received the
above-referenced complaint from a consumer. The details of the
consumer's concerns are available on the following website address: http://www.westernmichigan.bbb.org/complaint/view/37024057/b/m6y6o8j4b.

Please review this matter and advise us of your position.

Complaint Case #: 37024057
Consumer: Barbara Fleming,
Office Manager
Case Opened: 2010-07-29

The Bureau takes
no position as to the validity of the complaint. Our goal is to help
you and the consumer resolve this issue in a mutually satisfactory
manner.

In the interest of time and good customer relations,
please respond to the BBB by August 13, 2010. Your prompt response
greatly enhances the chances for a successful resolution.

We
encourage you to use our ONLINE COMPLAINT system to respond to this
complaint. The following link will take you directly to this complaint
and you will be able to enter your response directly on our website: http://www.westernmichigan.bbb.org/complaint/view/37024057/b/m6y6o8j4b.

If you are unable to respond using the internet, then
please respond in writing to the address above. We look forward to
your prompt attention to this matter.

Sincerely,

Terry Glenn
Trade Practice Supervisor
BBB Complaint
Department
[email-masked]
BBB of Western Michigan
40
Pearl Street, NW, Suite 354
Grand Rapids, MI 49503