Subject: RE: Taylor Frost
From: Rita Kurtz <[email-masked]>
To: Labor Law <[email-masked]>, Rochelle Stalter <[email-masked]>
Cc: Mike <[email-masked]>, Margaret Oliver <[email-masked]>
Date: Tue, 29 Nov 2016 22:06:30 +0000

Angela,

Thank you for this update.  I apologize this happened.  We just had Taylor in our office.  She has been informed to no longer report to Labor Law and to let her mom know that this behavior will not be tolerated and she is not to contact your office or ours regarding this.  Taylor was very apologetic for this happening and said she did not know her mom was calling the office.  If there is something more you need from us, please let me know.

Thanks,
Rita

Rita K. Kurtz
Service Manager, Lansing
(888) JOB-TEAM
[Description: 35841_AP_Your_Employment_Team_Logo_APPROVED-2C]

From: Labor Law [mailto:[email-masked]]
Sent: Tuesday, November 29, 2016 4:44 PM
To: Rochelle Stalter <[email-masked]>
Cc: Rita Kurtz <[email-masked]>; Mike <[email-masked]>; Margaret Oliver <[email-masked]>
Subject: Taylor Frost

Rochelle
We let Taylor go. We moved her from fronter to closer and she was very upset. We talked to her and feel like we were able to calm her down. Shortly after last break her mother called here several times in a row. She was screaming and swearing at us. She was also threatening us. We have locked down the call center for the remainder of the day and removed her from the fingerprint reader. We cannot have this type of disruption in the call center. We also want to make sure the workplace is a safe environment for everyone.
Thank you
Angela