Subject: Re: AUTO REPLY - UNAVAILABLE AT THIS TIME Re: UPS labels not printing
From: "Merry Achors" <[email-masked]>
To: <[email-masked]>
Date: Fri, 02 Feb 2018 15:57:33 -0500

Hi,

Jeremy is working with another client. He will try and address this for you, but may not be able to get to you until Monday.  

Please send all future request to me. Thank you. 

Merry

Sent from my iPhone

> On Feb 2, 2018, at 3:53 PM, Jeremy Leonard <[email-masked]> wrote:
> 
> Your request for Technical Service has been forwarded to Merry Achors [email-masked]. I am currently unavailable to assist you. Merry will make sure that your request gets prompt attention. If you have any additional concerns, please contact her at the email address listed above. All new requests should be sent to Merry directly and not to the individual engineer as we strive to provide better customer service.
> 
> Thank you for your business,
>  
> 
> 
> Jeremy Leonard | Technical Services Manager
> CNE, CLE, MCSE, A+, VCP, CCDA, MCITP EA
> 
> Gracon Services, Inc.
> 4265 Okemos Road - Suite A | Okemos, MI | 48864
> Voice: 517-349-4900 | Fax: 517-349-0983 | Email:  [email-masked]
> Celebrating our 35th year in business!
>  
> DISCLAIMER:
> This message may contain confidential information and is intended only for its recipient(s). If you have received this email by error, please delete this e-mail from your system.
> 
> >>> "Michael B" <[email-masked]> 02/02/18 3:41 PM >>>
> Hello Jeremy.
> We have had a few UPS orders where the labels have not printed out (see below). They are created in the system. The computer in Shipping was switched out Wednesday night so my thought is that the conflict is tied to that. Would you be able to look into this to see what can be done to get these back to automatically printing?
>  
> Order Date    Order #    Status
> 1/31/2018    2227483    Hold
> 2/01/2018   2227889    Shipped
> 2/02/2018   2228079    Shipped
> 2/02/2018   2228080    Shipped
>  
> Let me know what you come up with.
> Thank you,
> Michael Bishop
> Labor Law Poster Service
> 877-321-4144 x355