Subject: Technical Request
From: "Michael Grady" <[email-masked]>
To: "[email-masked]" <[email-masked]>, <[email-masked]>,"[email-masked]" <[email-masked]>
Cc: "Merry Achors" <[email-masked]>
Date: Sat, 29 Jul 2017 09:29:47 -0400

Mike,

Thanks for directing your requests for assistance to Merry. As I mentioned during our last meeting we are at the "crunch" time of getting our academic customers updated and prepped for the new school year. Jeremy is literally going to be staying near a school district in northern Detroit area to complete a very large project. This project is a complete replacement of their network data center and wireless access system in multiple buildings. It will consume his days and nights. Literally other Gracon personnel will be going there to assist him to make sure we get the project completed on time. Because of that it won't be possible to have Jeremy work at LLPS after hours during this project. As Merry has stated, if we are able to finish early, Jeremy will be directed your way. We want you to know we are dedicated to making sure we get your IT operation upgraded and running smoothly. A lot of work was already done to stabilize things, there is much more to do. I am working the server replacement "numbers" this weekend and will have those for your review the beginning of next week. We regret that we don't have resources readily available to "jump on" Mike's list but we will address them as soon as we possibly can.  We are in the process of interviewing for another engineer and looks like we have found an excellent candidate that will help us to better technical resources in the days to come. We appreciate your patience.

Thanks,

Mike

Michael K. Grady | Chairman
 
Gracon Services, Inc.
 
4265 Okemos Road - Suite A | Okemos, MI | 48864
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