Subject: Re: Firewall affecting printer and copier?
From: "Jeremy Leonard" <[email-masked]>
To: <[email-masked]>
Date: Thu, 05 Oct 2017 14:20:54 -0400

Do you know what the IP addresses of the printers/copiers are? They may need their default gateway updated.

Jeremy Leonard | Technical Services Manager

CNE, CLE, MCSE, A+, VCP, CCDA, MCITP EA

Gracon Services, Inc.

4265 Okemos Road - Suite A | Okemos, MI | 48864

Voice: 517-349-4900 | Fax: 517-349-0983 | Email:  [email-masked]

Celebrating our 35th year in business!

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>>> "Michael B" <[email-masked]> 10/05/17 2:17 PM >>>
  Hello Jeremy.
 We have not been able to update/download anything for  our printer (no internet access) and it seems to be the same for our copier when  trying to send scans. We have intranet connections and those all seem to be  working fine. So we may just need to enable those 2 machines.
 Thank you,
Michael  B
LLPS