Subject: Kelley A call
From: Angela <[email-masked]>
To: Steve <[email-masked]>, Michael Bishop <[email-masked]>
Date: Thu, 20 Mar 2014 11:25:14 -0700 (PDT)

Beth just found this call from yesterday.  The customer asked for a refund and she told them no.  If she doesn't get fired she at least needs to get moved out of inbound.