Subject: Also regarding the Kelley call..
From: Angela <[email-masked]>
To: Steve <[email-masked]>, Michael Bishop <[email-masked]>
Date: Thu, 20 Mar 2014 11:27:27 -0700 (PDT)

Beth immediately called Ron and had him call the company and apologize to them and tell them they will receive a full refund.  She's waiting for a call back from Ron to see how it went.