Subject: Joe Austin
From: Angela <[email-masked]>
To: Michael Bishop <[email-masked]>
Cc: Steve <[email-masked]>
Date: Fri, 21 Mar 2014 07:30:54 -0700 (PDT)

Here is another bad call.  Joe is badgering this lady who is asking for a refund. This is a recurring issue with him and he's been spoken to and warned many times.  My opinion is he needs to either be moved or let go.