Subject: Thank you for contacting the UIA Office of Employer Ombudsman
From: OEO <[email-masked]>
To: Michael B <[email-masked]>
Date: Fri, 28 Jul 2017 17:31:14 +0000

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Office of the Employer Ombudsman (OEO)
Dear Employer:
Thank you for contacting the State of Michigan Unemployment Insurance Agency’s Office of Employer Ombudsman (OEO). We value your time and will make every effort to respond to your inquiry as quickly as possible. We are committed to addressing issues within 5-7 business days. If the issue is complex, be assured that the OEO is dedicated to working with you until the matter is satisfactorily resolved.

Please do not send time-sensitive forms, such as protests or appeals, to the OEO email box because they will not be considered timely. These materials should be sent to the address listed on your paperwork, to ensure proper and timely processing.

Looking for 24hour access to your account information? Sign up today for Michigan Web Account Manager (MiWAM) at https://miwam.unemployment.state.mi.us/mip/webdoc/_/ so you can conduct all of your unemployment insurance business on line, when it is convenient for you. Through MiWAM, businesses can access the following services:

·       File wage/tax reports and make payments.

·       Establish a separate MiWAM account for service providers to perform services for their clients on-line.

·       Respond to and submit fact-finding questionnaires.

·       View current account balance(s).

·       Receive/view notices and letters.

·       View benefits credited or charged to your account.

·       Schedule recurring payments or multiple payments.

·       View past tax rates and current rate determinations.

·       Apply for credits/request a refund.

·       Report discontinuance or transfer of business.

·       Submit protests.

Obtain a copy of the Employer Handbook at: http://www.michigan.gov/documents/uia/Employer_Handbook1-14_455893_7.pdf?20150414095426

The UIA Employer Seminars for 2017 will be posted next week.  Please check our UIA website at www.michigan.gov/uia<http://www.michigan.gov/uia> for registration to the Talent Investment Agency Employer Seminars for 2017.

The UIA is committed to providing the best customer service possible and we are asking for your input to the customer service you have received. Please click the link https://www.surveymonkey.com/r/UIACustomerSurvey

The UIA would like to Thank you for providing feedback.