Subject: RE: Order returned (Order #1934669)
From: Kim Butland <[email-masked]>
To: Michael B <[email-masked]>
Date: Fri, 13 Feb 2015 16:12:39 +0000

Thank you Michael. I'll be sure to let them know. Apologies for the inconvenience of reshipping the order. We can pick up any additional shipping charges if need be.

From: Michael B [mailto:[email-masked]]
Sent: Friday, February 13, 2015 10:21 AM
To: Kim Butland
Subject: Re: Order returned (Order #1934669)

Hello Kim.
I finally just got an answer back from UPS on this package that was returned.  I was told that they only hold packages for 1 week.  This package was held the package from 1/26/15 to 2/2/15 and then returned because it was not picked up.  I am going to reship it today so they should have it there by Monday or Tuesday.  If you could please let them know that it is on its way, that would be helpful.  They should be able to pick it up anytime after Tuesday. [Fingers crossed emoticon]
Thank you,
Michael B
LLPS

From: Kim Butland<mailto:[email-masked]>
Sent: Thursday, February 05, 2015 9:37 AM
To: Michael B<mailto:[email-masked]>
Subject: RE: Order returned (Order #1934669)

Hi Michael,

I checked in with the property manager and if it was shipped via UPS, they will no longer deliver to the property and instead hold all of their packages at the HUB. She mentioned they go every Friday to see if they received anything. Suggestions for how to handle this?

From: Michael B [mailto:[email-masked]]
Sent: Thursday, February 05, 2015 9:06 AM
To: Kim Butland
Subject: Order returned (Order #1934669)

Hello Kim.
We received an order back from SPRINGHILL APTS in Akron, OH.  The reason listed on the tube states that the receiver requested that the package be held for pickup.  I am guessing that they were not available initially to receive it and requested the package to be held at the hub.  I can make a change if there is a better address they want it delivered to.  Please let me know.
Thank you,
Michael B
LLPS

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Independent Management Services Confidentiality Notice: The information contained in this email and any attachments may be privileged, confidential, and/or proprietary and is intended solely for the use of the addressee(s). If you are not the intended recipient, you are hereby notified that any use, reproducing or distributing of this email (or its attachments) is strictly prohibited. If you believe you have received this email in error, please notify the sender immediately and delete this email without retaining any copies. Any email sent by or received by the addresse(s) may be monitored. Thank you.