Subject: Inbound Priority Calling
From: "Angela" <[email-masked]>
To: <[email-masked]>
Cc: "Ryan Dooley" <[email-masked]>, "Michael Bishop" <[email-masked]>, <[email-masked]>
Date: Thu, 8 Sep 2011 14:07:26 -0700 (PDT)

Hey, Steven,
Another thing we wanted to talk to you about.  We are having a meeting tomorrow and one of the things we wanted to discuss was changing from priority calling in inbound to a first come first served type ring.  The way it is set up now is that it does not reflect the rep's sales ability because if they happened to get the highest sales last month they are automatically getting the first calls this month.  The original reasoning behind priority calling was to motivate the inbound reps to sell more.  Under the new structure they have plenty of motivation as they do not want to be moved down to prospecting.  With the round robin type of ring everyone gets a fair shake and the ones who want it will be the ones selling the most.  And the additional motivation to them will be the upsells since the inbound quota is $120/order.  A perfect example is Carlos was one of the only ones who worked in August so he's getting all the first calls.  That's why his
 commissions are over $350 for the week so far even though there may be others who have more selling (and upselling) potential.  Let us know what you think about changing the ring priority.

Thanks

Ang